DELIVERY NOTICE
GARDEN PLAY IRELAND
Please see attached
PLEASE READ CAREFULLY
In all cases, please have the area in which the Playhouse is being installed clear of all obstacles. On the delivery date/time we ask for ease of access so if the driveway could be cleared for our Van and the walkway to the area be free of trip hazards.
NOTE:
In the interest of safety, please KEEP CHILDREN AWAY FROM THE AREA whilst the installers are carrying out their works as there will be power tools and other equipment easily accessible to them which we are unable to avoid.
All Payments, bar Cash on Delivery, must be finalised prior to delivery.
DELIVERY FAQ:
When will I be notified with a delivery date/time?
You will be notified the week prior to arrival
Do they call me in advance?
In most cases they will, from an 089 number usually, but we cannot guarantee this and ask you to be available at this approximate time.
How long does installation take?
Approximately 1 to 2 hours depending on the location and the specific model.
Do I need the area prepared?
So long as the area is clear and somewhat level there should be no preparation required. If you’ve a large slope or hill, then please contact us.
Do I need to be at home?
You don’t need to be present so long as our team have access to the area in which it is being place. We do, however, recommend marking out the area and sending us a picture/video to assist the installers.
Do you install on all surfaces?
As per our terms & conditions we can only install on Grass/Soil surfaces. All other surfaces the piece can be delivered & assembled and is fully useable, but we do recommend securing it to the ground. If a hardcore base like concrete or Astro turf this can simply be done with angle brackets.
Can I pay the installers?
Yes – these are members of our team and cash payment can be handed over to them.
Can the piece be moved?
Once in place our installers cannot move it due the weight – please inform them of any requests prior to this.
Can you come through a house?
Yes, we can in some cases, but we advise to send a video from front door to back door to show us that the large pieces can be manoeuvred around the house.
STANDARD PIECE DIMENSIONS:
ALPHA PLAYHOUSE – 4 Metres deep by 5 metres wide
BRAVO PLAYHOUSE – 5 Metres deep by 5 metres wide
CHARLIE PLAYHOUSE – 5 Metres deep by 5 metres wide
DELTA PLAYHOUSE – 4 Metres deep by 5 metres wide.
SWING & SLIDE – 3.5 Metres deep by 3.5 metres wide.
You’ll need clearance space along with this for the children to access stairs etc. as well as coming off the slide (Basically just open Garden space).
– 1 Metre to the rear
– 1 Metre to the side if there’s an access point
– 2 Metres in front of the slide of safe dismount
–
The piece can be altered to suit if you don’t have sufficient space but requires advance notice – can’t be done on site.
– Addition of Rock Climber, Rope Climber etc. adds 1 metre to the side/rear
– Safety Stairs adds 1 metre to side/rear if replacing ladder but is 2 metres overall
– Three Swing Extension adds a half a metre to the width
-Reducing to One Swing model saves 1 metre of width
-10FT Slide increase the depth by a half a metre
-Ladder can be placed at side OR rear to save space if struggling in depth/width
If you’ve any concerns or questions about the above, please contact us – 089 4847534